Yes I’m located in HK at the moment and we outsource our customer support to India, they’re doing a great job for us so far and its economically feasible.

Good suggestions regarding the banner, we’re going redesign our site in 1-2 months, we’re now moving more into restuarant supplies and the new site should reflect a wider product line.

How did you get the 1-800 numbers for your products…? You’re in HK right?

Did you outsource that, or is it an agreement with your supplier?

Anyways, the only thing I got annoyed with is that I couldn’t click through on the pictures that were above the fold.

You have a picture of a popcorn maker, magarita machine, and a fairy floss machine. It would have been good to be able to click on them.