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Archive for the ‘Outsourcing’ Category

December 6th, 2007

How To Get 20 Dates In 30 Days

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Written by Dominic Lee

Topics: Outsourcing

I have consulted with a lot of companies and entrepreneurs on outsourcing - I thought I knew it all: call centers, virtual assitance, customer support, product manufacturing, website designs…

This guy Tim Ferriss, the author of The 4-Hours Work Week totally kicked my butt - he outsourced online dating.

Here’s a few snippets of a recent interview on Tim about this experiment:

Donovan: I hear you outsourced your online dating. Such a crazy concept. Could you explain the general idea?

Tim: Online dating is largely a numbers Continue Reading »

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November 5th, 2007

What Is Over Outsourcing

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Written by Dominic Lee

Topics: General Business, Outsourcing

Many of the clients that I work with are small business owners, and most of them work at home or started out working from home. One of the biggest question they usually have is - can I outsource everything so I can work at home?

The short answer to that is yes, but you don’t want to.

I do believe that with all the modern ditigal technology, i.e. Skype, online meeting chatrooms, VOIP phones, sharepoints, emails, Blackberry … you can literally run your business through a virtual environment. You can even do pretty well with it - its not uncommon to hear people who work from home who brings in over $300-400K a year.

If that’s ok with you, then thats fine. But if you trully want to build a multi-million dollar enterprise, there’re things that you just cannot outsource. Emails and online chatting can never subsitute the level of interaction when you see the other person face to face. Management is so much easier when you can see your employees and discuss things face to face.

From a personal standpoint, if you just work from home, like I did for 1.5 years after college, you lost your touch and connection with others. Your life becomes mundane and you lose conversation topics when chatting with your friends who work in corporate or other entrepreneurs who have their office and are constantly out there networking.

The success of anything lies in “showing up”, so get OUT of your home office, get a real office and build a multi-million enterprise!

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August 21st, 2007

Adwords Consultant - yes or no?

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Written by Dominic Lee

Topics: Google, Google Adwords, Internet Marketing, Outsourcing, PPC, Search Engine Optimization

Besides being an ecommerce entrepreneur, I sometimes provide consultation for business friends for their internet marketing like SEO and Google adwords management.

One of the first questions I get the most is - do I need an Adwords consultant?

The answer is yes.

Many business owners with a new online presence thought Google adwords is simply straight forward bidding on some keywords, writting some ads, and put it on Google. This cannot be farther away from the truth.

The truth is, a successful Google Adwords campaign require detail research of prospects’ search behavior, careful planning of adgroups, thorough copywriting of ads, choosing of landing page and conversion funnel, plus ongoing monitoring and split testing.

I recommend that if you’re serious about expanding your online business or using internet marketing to grow your company - go get an Adwords Consultant and outsource your PPC!

(Am I taking on new client? Not really at the moment, but you can email me to see when I’ll be available.)

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May 27th, 2007

Can India maintain edge in outsourcing?

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Written by Dominic Lee

Topics: China, Outsourcing

Minister of State for Labour Oscar Fernandes said India will loose its outsourcing share to China and others if it does not continue with low costs.

“If outsourcing is favouring India today, it does not mean it will always be in favour of India,” he said, adding “the time any country provides labour even for a rupee cheaper than us, outsourcing will move to them”.

When asked about who these countries could be, he said that presently “China is the biggest threat”.

He also stated that China is ahead in the technology sector.

“India has a reservoir of highly technically qualified professionals,” he said at a workshop on ‘the role of trade unions in globalized economy’.

As a company that relies heavily on outsourcing, I’d have to disagree with Mr. Fernandes. I almost NEVER work with Chinese companies because Indian outsourcers have much better English than Chinese, the time it takes us to educate our vendors is 3-5 times less than when we teach the Chinese vendors. While the rate of China maybe cheaper, the language of India will allow it to maintain an edge in the outsourcing market.

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May 20th, 2007

Top Outsourcing Destination

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Written by Dominic Lee

Topics: Outsourcing

India has long been the number one outsourcing destination employed by many western companies. But now many developing countries are desiring to take over India’s place and be the number one outsourcing destination.

Among the many contendors including Philippines, various Eastern European and Latin American counttries - Russia has recently expressed their intents of coveting the said spot and has mentioned several reasons on why they could be the “ideal” destination in outsourcing. Some of these reasons mentioned were:

-stronger technical skills
-low attrition rates
-less cultural difference

Though Russia has indeed these advantages, they should also take note that many countries (particularly those in Eastern Europe) also possess the same characteristics. Putting an “edge” on their campaign for more outsourcing opportunities should be done in order to stand out from other countries with the same goal in mind.

My take on this is that India is going to remain as the number one outsourcing destination for some years, that is because of the extensive infrastructure already in this country invested by US companies and trust me - moving outsourcing vendors is a painful and costly process.

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April 10th, 2007

Renegotiating Your Outsourcing Deal

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Written by Dominic Lee

Topics: Outsourcing

Contracts in outsourcing deals is an important part in every outsourcing business because it contains the important information which is included in a company’s outsourcing deal.

You may want to look into renogiating your outsourcing contract with your vendor(s) if any of the following four factors became an issue in your company’s outsourcing endeavor and affect your outsourcing strategies:

Timing - Outsourcing deals should be planned at the precise hour because it should be able to help companies in making sure that it would see if outsourcing deals would be good for them.

Underperformance - If outsourcing deals deliver low results then its really time for renegotiating outsourcing deals. This could also include the lowering of the price agreed upon on, or enhancing the infrastructure & system to facilitate higher productivity.

Flaws in the contract - Not all contract is error-free hence if there are certain “flaws” in a contract, renegotiation is the best way to fight these errors.

Major business change - If the company plans to implement a different business goal & strategies then outsourcing deals would also be affected in order to suit these goals.

Want to know how to outsource and how outsourcing can help your business? Check out my book at www.definitiveoutsourcingmachine.com!

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April 3rd, 2007

College Students Should Explore Freelancing

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Written by Dominic Lee

Topics: Outsourcing

As a college students myself not too long ago, I found that the pay of the jobs my friends get, while they are at school, is less than satisfactory. For example, most on campus jobs pay around $6-9 and require the student to perform clerk type of jobs.

These students are skilled at computer, internet operation, and communication - and yet they get pay a lot less than they will in 1-2 years time. This is clearly an EXPLOITATION of college labor.

Therefore, I think college students should look into expanding their job horizon and consider working as freelancers. Most college students are equipped with the skills like article writing, graphic designs, web maintanence to be an excellent freelancers. A freelancing job provides the kind of freedom and money campus job do not offer and also sets you up for the road to owning your business in the future.

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April 1st, 2007

India is expanding its outsourcing horizon

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Written by Dominic Lee

Topics: Outsourcing

We all know India is a hot spot of offshore outsourcing. Large and small companies alike have been outsourcing part of their business such as call centers, customer support, web maintenance, and evening book keeping to this country with a little over 1 billion population.

Bangalore, Mumbai, Hyderabad, Chennai, and Pune are among the cities one thinks of first when considering an offshore location in India. But rapid expansion by indigenous and Western tech-services companies in these locations is driving up local tech wages at a rate of about 15% per year.

Therefore the Indian government is now considering other options in order to accept more outsourcing transactions and the solution is to move beyond these cities.

Want to know how to outsource and how outsourcing can help your business? Check out my book at www.definitiveoutsourcingmachine.com!

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March 29th, 2007

Definitive Outsourcing Machine

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Written by Dominic Lee

Topics: Outsourcing

My Definitive Outsourcing Machine is finally launched, and you can find it at:

www.definitiveoutsourcingmachine.com

It is THE ultimate outsourcing guide which teaches you what you should outsource and what you should NEVER entrust others to do; how and where to find freelancers; how to get them to complete your project cheaper and on time; how to manage their work; how to rectify failing projects; how to build a multi-million dollar outsourcing broker business; and much more.

O, and YES, it is THE product that made my mark in the industry and you can see my customers feedback here:

http://www.warriorplus.com/wso/wso-archive.cfm?pid=3251

Why such a quiet launch? You may wonder. I mean, I did not do any prelaunch, and send any email prior to this. The reason is simple!

I am busy.

You should know by now my main business is ecommerce and not information marketing. So my staff and I have been studying the effect of adwords changes (from PPC to PPA) to the industry and our business, how we need to adjust to it, and start experimenting with it.

The good news for you, is that once we’re done with this process, we’ll be able to share with you our experience and suggest concrete ways on how YOU can adjust to the new changes too.

Anyhow, no hype, if you want to grow your business 10 fold this year, buy it; if not, forget about it. The link is here:

www.definitiveoutsourcingmachine.com

O just so you know, I’ll increase the price drastically in 2 weeks so if you want to buy it, buy it now.

To your success,

Dominic Lee

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